Hi, I tried changing my proxy settings but unfortunately it's stuck with (as the automatic proxy script). When I remove this proxy I cannot click apply in the 'Internet Settings' dialog since its greyed out. Above the apply, cancel and ok buttons is a message saying 'Some settings are managed by your system administrator.' This is not possible there is only one user account in this PC (mine), and this is the only administrator account here. I don't know if this is malware but I ran the tests. Here are the logs. Hope you can help me with this.

Click to expand.Then immediately reboot your PC. After reboot, run a new scan with RogueKiller and save a log as in original instructions and attach the new log. Now shut down your protection software (antivirus, antispyware.etc) to avoid possible conflicts. *Re-enable them before physically reconnecting to your ISP. Using 'Programs & Features' uninstall: ( If you do not find it or it will not uninstall, just keep going.) AVG Secure Search Java 7 Update 67 *NOTE also: Both of these Mozilla applications are outdated: Mozilla Firefox 30.0 (x86 en-US) Mozilla Thunderbird 24.6.0 (x86 en-US) Please download by Old Timer and save it to your Desktop. • Run OTM.exe by double clicking on it ( Note:if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

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• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of the code box. Code::Files C: Users AMJY Desktop Downloads com.elevenbitstudios.anomaly2game.part2.rar.exe C: Users AMJY Desktop Downloads Programs cain20.exe C: Users AMJY Desktop Downloads Programs Mobogenie_Setup_2.1.10_21.exe C: Windows TEMP *.* C: Users AMJY AppData Local Temp *.*:Commands [purity] [EmptyTemp] [start explorer] [Reboot] • Return to OTM, right click in the Paste List of Files/Folders to Move window ( under the yellow bar) and choose Paste.

• Now click the large button. • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot. Now navigate to the C: _OTM MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log.

Just look for the most recent.log file. Attach this log file to your next message. Now please download to your desktop. • Make sure to shut down your protection software now to avoid potential conflicts. • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.

• The tool will open and start scanning your system. • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.

• Please be patient as this can take a while to complete depending on your system's specifications. • On completion, a log (JRT.txt) is saved to your desktop and will automatically open. • Attach JRT.txt to your next message. Next download by Xplode and save to your Desktop. • Double click on AdwCleaner.exe to run the tool. Vista/ Windows 7/8 users right-click and select • Click on the Scan button.

• AdwCleaner will begin.be patient as the scan may take some time to complete. • When it's done you'll see: Pending: Please uncheck elements you don't want removed.

• Now click on the Report button.a logfile ( AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report). • Look over the log especially under Files/Folders for any program you want to save. • If there's a program you may want to save, just uncheck it from AdwCleaner. • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware) • If you're ready to clean it all up.click the Clean button.

• After rebooting, a logfile report ( AdwCleaner[S0].txt) will open automatically. • Attach that logfile to your next reply. • A copy of all logfiles are saved in the C: AdwCleaner folder which are created when running the tool.

Now install the current version of Sun Java from: • Go here for 64 bit OS = Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this. • Go here for 32 bit OS = Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

Make sure that when you install the new version of Java that you uncheck the Install the Ask Toolbar junkware checkbox. You do not want to add the stuff junk that most people consider malware to your PC. Also just in case Oracle changes the Java installation in the future to possible install other junk, uncheck all but just installing Java. Now run the C: MGtools GetLogs.bat file by double clicking on it ( Note:if using Vista, Win7 or Win8, don't double click, use right click and select 'Run As Administrator'). Then attach the below logs: • the C: _OTM MovedFiles log • the JRT.TXT log • C: MGlogs.zip • AdwCleaner[S#]. Live Email Verifier Professional 6.0 Serial Key. txt Make sure you tell me how things are working now! RogueKiller: After I clicked delete, their status just changed to 'Replaced'. When I closed the application, the application asked me 'No items have been deleted.

Do you really want to quit?' When I restarted the PC, though, the report shows none of the removed registry entries. Uninstall: AVG Secure Search - Does not exist, but was removed subsequently Java 7 Update 67 - Done Mozilla apps updated 3. How things are working: Still can't click the 'Apply' Button although I removed the proxy setting thing. Also, I noticed when I did the 'Read Me First', I cannot configure the UAC until I tweaked with the registry.

I know its not normal but I dunno if its related to this. Thanks for the help so far. Please use MSconfig to put this machine back into Normal Startup Mode and DO NOT use it as a program startup manager. (Noting 17 entries now listed) Delete this folder please: C: Program Files (x86) Common Files AVG Secure Search Download by Tweaking.com and unzip the contents into a newly created folder on your desktop. • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7/8, use right-click and select Run As Administrator) • Now select the Start Repairs tab. • The click the Start button.

• Create a System Restore point if prompted. • On the next screen, click the Unselect All button to first deselect all repairs. • Now select the following repair options: • Reset Registry Permissions • Reset File Permissions • Register System Files • Repair WMI • Repair Windows Firewall • Remove Policies Set By Infections • Repair Winsock & DNS Cache • Repair Proxy Settings • Repair Windows Updates • Set Windows Services To Default Startup • Now on the lower right side check the box to Restart/Shutdown System When Finished • Then make sure the Restart System radio button is enabled. • Shutdown any other programs that you are running now before continuing. • Now click the Start button. • Be patient while the tool repairs the selected items. • It should reboot automatically when finished.

How is your machine performing now? Click to expand. Where are you seeing this message about the script setting? Could this be part of 'Iobit Advanced System Care's HomePage Protection'?

What malware problems are you experiencing still? Please download. • Save it to your desktop.

• Double-click on the OTL icon on your desktopto run it. (Note: if using Vista, Win7 or Win8 use right-click and select Run as Administrator) • Check the 'Scan All Users' checkbox. • Set the 'Output' to ' Standard Output'.

• Change the setting of 'Drivers' and 'Services' to 'Use Safelist' • Copy the text in the code box below and paste it into the text-field. Click to expand.Thread authors should be aware that they are the only ones witnessing their screen activities and are expected to give clear and precise details if they are to receive help in diagnosing malware issues. *You need to undo the changes you made while attempting to configure a proxy server. This is NOT malware related. *Included in this fix are the remaining MSconfig entries that I instructed you to remove a week ago! Fix items using Double-click OTL.exe to run. (Vista/7 right-click and select Run as Administrator) Shut down your protection software now (antivirus, antispyware.etc) to avoid possible conflicts.

Copy the text in the code box below and paste it into the text-field. Hi, sorry I think I misunderstood your instruction re: msconfig. What I did was to select 'normal startup' as system configuration (not 'selective startup'). I did not know I should remove MSConfig entries.

Really sorry about that. Regarding the 'proxy script setting' I mentioned earlier, I see it whenever I try to modify my proxy settings.

When I first posted my logs, I cannot change my proxy setting - even I select 'Automatically detect settings', it reverts to the proxy script configuration. [I attached an image containing this window in this message] The Internet Properties window also contains the statement 'Some settings are managed by your system administrator' even though from my knowledge the account I use is the sole administrator account in my system. [This is the image I earlier posted] When I followed your subsequent instructions, I was able to deselect the proxy script setting but whenever I try to delete it the setting still comes back. Here are the log as you requested. Thank you for your assistance. Click to expand.Please download the 64 BIT version of. Run it >re-boot >run it once more.

We've recently found that Avast is hindering efforts to change some settings, so download and use this portable appl to uninstall Avast for now. *After re-booting, please DO NOT re-install it until instructed. NOTE: Your machine will have no anti-virus protection so limit your online usage to checking your mail and replying to this thread until informed otherwise. Now, repeat my instructions in post #4 for using Windows Repair and re-boot. Are you now able to change your proxy settings? Hi, problem's still there. Let me clarify, though.

My original problem was, I cannot change the default proxy setting, even after trying to deselect the proxy script and removing the supplied proxy address in the Internet Options ->LAN Settings window, since the settings return after closing sand reopening the window. (Please see 'before' pic). After doing the fix in post #4 (for the first time), I was able to deselect the proxy script setting, and the deselect remains even after closing the internet settings window, but the proxy address I deleted comes back. (Please see 'majorgeeks 2 pic) There was no change since then, even after following the subsequent steps. Click to expand.

Now please uninstall your antivirus program and then reboot your PC info safe boot mode. Keep it uninstalled until requested to reinstall. Once in safe boot mode, click Start, and type regedit into the search box.

• You should see a regedit.exe and icon appear in the Programs area of the Start Menu. • Right click on regedit.exe and select Run As Administrator • Then in the Registry Editor menu click File and select Import. • Navigate to the fixme.reg file saved to your Desktop and double click it. Allow it to be added to the registry.

Please observe whether you receive a success message. • Then reboot back into normal mode and tell us if anything has changed.